HOW IMPORTANT IS CUSTOMER SERVICE TO YOU?

[nitsuj]

What I do is pack the boards securely in full bubble wrap before slipping the board into a quality 5mm board bag which I make available to customers @ my cost. In this case $35. So with Amtrak & new bag total cost for transport is $100. Clear sanded 5 fins including fins run $650 so for $750 you have a new custom board delivered to Oakland station in your new board bag.

Damn, bag for $35 plus Amtrak shipping is amazingly cheap. That's got to be $200+ to send UPS or Fedex, no?

 

[Bruce Fowler]

That would be correct. Not only that, Fed Ex sometimes treats them like sh-t whereas Amtrak sends surfboards as "Baggage". I have the option of boxing them if the customer desires it, but why would you unless you already have a good bag. $105 for a surfboard to the East Coast maximum total length of 10 feet. $85 to Texas, Oregon & Washington from my base in Santa Barbara, even shipped to Whitefish, Montana for my Canada guys in Calgary. Oakland to San Diego from SB........ all $65. Insurance is $1/$100 coverage up to $2K. If you request it on the Amtrak Waybill, they CALL the customer upon arrival, then hold it for 48 hrs. before putting it in secured storage @ $10/day. Some stations charge only $5/day.


HOW GOOD IS THAT?

 

[waveglider619]

That would be correct. Not only that, Fed Ex sometimes treats them like sh-t whereas Amtrak sends surfboards as "Baggage". $105 for a surfboard to the East Coast maximum total length of 10 feet. $85 to Texas, Oregon & Washington from my base in Santa Barbara. Oakland to San Diego from SB........ all $65. Insurance is $1/$100 coverage up to $2K. If you designate it on the Amtrak Waybill, they CALL the customer upon arrival, then hold it for 48 hrs. before putting it in secured storage @ $10/day. Some stations charge only $5/day.

HOW GOOD IS THAT?

Makes me want an AMTRAK T-shirt

 

[Bruce Fowler]

HA, I wonder if they have them............. I'd wear a bitchen train on my back, esp. if it was a classic one.

BF, representing for.......................... TEAM AMTRAK!

 

[Bruce Fowler]

Whoa.

https://getsy6.com/product/amtrak-r...LS1f0ltRPPOqLUWBffWj790Og1Jr6WyIaAvwOEALw_wcB

https://www.amazon.com/Amtrak-Trave...vtargid=pla-599448167504&psc=1&language=en_US

https://www.wish.com/product/5bc15107a9961816cb4f62f1?hide_login_modal=true&from_ad=goog_shopping&_display_country_code=US&_force_currency_code=USD&pid=googleadwords_int&c={campaignId}&ad_cid=5bc15107a9961816cb4f62f1&ad_cc=US&ad_lang=EN&ad_curr=USD&ad_price=13.10&campaign_id=7203534630&gclid=Cj0KCQjwjer4BRCZARIsABK4QeUslQKHqbFHQMjQMdoHH080JZfCY0S47PWbYPdHs4tqbX0q2V6lhkwaAul7EALw_wcB&share=web

AND MORE...
https://transitgifts.com/search?type=product&q=AMTRAK

 

[Bruce Fowler]

HI BRUCE FOWLER here your Amtrak Customer Service Representative... I'm ON BOARD!

https://www.travelandleisure.com/trip-ideas/bus-train/amtrak-sleeper-cars-socially-distanced-trip

 

[waveglider619]

Whoa.

https://getsy6.com/product/amtrak-r...LS1f0ltRPPOqLUWBffWj790Og1Jr6WyIaAvwOEALw_wcB

https://www.amazon.com/Amtrak-Trave...vtargid=pla-599448167504&psc=1&language=en_US

https://www.wish.com/product/5bc15107a9961816cb4f62f1?hide_login_modal=true&from_ad=goog_shopping&_display_country_code=US&_force_currency_code=USD&pid=googleadwords_int&c={campaignId}&ad_cid=5bc15107a9961816cb4f62f1&ad_cc=US&ad_lang=EN&ad_curr=USD&ad_price=13.10&campaign_id=7203534630&gclid=Cj0KCQjwjer4BRCZARIsABK4QeUslQKHqbFHQMjQMdoHH080JZfCY0S47PWbYPdHs4tqbX0q2V6lhkwaAul7EALw_wcB&share=web

AND MORE...
https://transitgifts.com/search?type=product&q=AMTRAK

Yes... And
https://www.ebay.com/itm/Amtrak-Rai...-Logo-Sport-Gray-Cotton-T-shirt-/273766767235

 

[waveglider619]

An in the know underground surf club if you know you know...